Primary Crystal Cluster Ball Pendant Light
Primary Crystal Cluster Ball Pendant Light
The Primary Crystal Cluster Series brings you the combination of original nature style and future science fiction style, put you in the crystal cave and interstellar space. The simple and artistic design brings a breakthrough to your imagination.
Dimension:
Notes: If different sizes, finishes, or extra cord length are needed, please contact us.
Specification：
Material: Metal & Primary Crystal Cluster
Finish: Chrome
Type of Bulb: LED Strip (included)
Voltage specification: 110v-240v (available)
Power type: Hard Wire; Professional installation recommended
Certification: UL / CE / SAA
Purpose: Hotel, Restaurant, Dining room, Bedroom, Living room
Customized: You can easily customize the size, finish color, number of light sources, hanging wire length, etc. Simplify the customization process and communicate directly with designers online.
Shipping Information
All orders are processed within 1–3 business days.
Once shipped, delivery typically takes 15–25 days depending on your location and item availability. Each lighting fixture is carefully packaged to ensure safe arrival.
We’ll send you a tracking number once your order is on its way.
Return Policy
We want you to love your lighting as much as we do. If for any reason you’re not completely satisfied, you may request a return within 30 days of receiving your order.
Returned items must be in their original condition and packaging. Once we receive your return, a refund will be processed within 5–10 business days to your original payment method.
For return assistance or questions, please contact us at support@samtwo.com
Discover more in our FAQ
Q1: Are the lights hard to install?
Most of our fixtures come with detailed installation instructions and all necessary mounting accessories. For safety and best results, we recommend professional installation by a licensed electrician.
Q2: What materials are used in this light?
Each SAMTWO piece is crafted from premium materials — including solid brass, natural alabaster, and hand-blown glass — ensuring durability, texture, and timeless design. Please refer to the product description for specific material details.
Q3: Can I customize the size or finish?
Some of our designs offer customizable options such as size, finish, or color temperature. Please contact support@samtwo.com before placing your order to confirm availability and production time.
Q4: How long will it take to receive my order?
Our average delivery time is 15–25 days after processing, depending on your location and order volume. You’ll receive tracking updates as soon as your order ships.
Q5: What if my light arrives damaged?
In the rare case of damage during shipping, please reach out to support@samtwo.com within 48 hours of delivery with photos of the damage. We’ll assist you promptly with a replacement or refund.
Q6: What is your return policy?
We accept returns within 30 days of delivery. The product must be unused, uninstalled, and in its original packaging. Once received, refunds are processed within 5–10 business days.